Shipping & returns

Shipping:

We offer FREE local delivery or pick-up at our store as a courtesy to our local customers.  

At this time we are only offering shipping within the United States and we cannot ship frozen.

 

For local pick-up:

Fur Babies

1303 Kingwood Drive

Kingwood, TX  77339

 

 

Returns:

We want you to be completely satisfied with any purchase you make from Fur Babies.  If you want to return anything, please bring your receipt and product to be returned to Fur Babies with-in 30 days of purchase and we will refund the amount you paid for the product.  If returned outside of the 30 days or without a receipt, we will be happy to give you store credit.

We do not issue returns or exchanges on pet carriers, pet beds, pet crates or special orders unless item is defective.  Occasionally we have items on sale or clearance, some of these items will not be eligible for returns.  Any sale item not eligible for return will be expressed or implied when purchasing, either by labeling or on receipt.

Any food or treat being returned needs to be at least 1/2 full.